State Farm® Insurance Agent Ana Orozco

"Special shoutout to Maria for the impeccable customer service and knowledge she provided me today. I was in the market for a new Auto Insurance policy and was directly contacted by Maria after an online quote. Maria is friendly, personable and very knowledgeable. Maria was able to save me a good amount of money with additional discounts; who doesn’t love great insurance coverage and savings?! I’m grateful at how quickly she reached out and made contact to get the policy established. I definitely recommend and look forward to being insured under State Farm going forward."

"Excelente servicio y asesoría; cumplen con detenimiento y en detalle todo lo referente a las pólizas de aseguranza. La agente Ana Orozco y María son personas de muy buena actitud de servicio, tienen bastante conocimiento del tema de seguros. Son cien por ciento confiables este agente de seguros de State Farm 10 de 10 recomendable."

"Maria Maldonado working through Ana Orasco has been personable, shown superior knowledge of her industry, demonstrated great patience and professionalism with me ( a fairly demanding client). I view Maria and Ana as first rate resource in my financial situation."

"Thank you!! Ana Orozco for your quality service and for do everything that was on your hands to help me with my insurance policy I will refer you to all my family and friends thank you Ana ones again for the best service you have to all your customers."

"100% recomendada te ofrecen soluciones a tus problemas, hablan tu idioma, eficiencia y excelencia en su trabajo"

"Es una persona muy amable y te ayuda mucho a resolver tus problemas"

"The best ever! I was on a hectic process of moving out and had to change my renters policy. I told them needed all the docs to finalize my lease that day and they were able to provide me my new doc in less than an hour! Thank you So much I really appreciate everything!"

"Amazing Service, very professional ! Thanks Maria and all team!"

"Veronica is the best! she’s very professional, friendly and gives great customer service. She help me get auto insurance and she was great at explaining my policy and benefits. I really recommend Veronica if you need help with anything."

"I had the pleasure of working with Ana and Maria. They both provided top-notch customer service while also working to get me the best deal. If you are looking to switch insurances or start a new plan I highly recommend Ana and Maria!!!"

"Would like to take a moment to thank Maria for the combination of great customer service and knowledge she provided. I was looking for a new insurance company because of an exorbitant car insurance rate increase from the company I was with that occurred after a minor fender bender. I was directly contacted by Maria after an online quote. She was friendly, not pushy and very knowledgeable. She saved me an enormous amount of money, while actually increasing my insurance coverage. So glad she proactively reached out and I look forward to a long insurance/client relationship with this agency, Maria, Ana and the rest of the staff."

"Ana muy bien buen precio pero no responde cuando se le queda su carro en el frewy"

"Ana was very helpful, she made the whole process of getting auto insurance really easy."

"Maria has been really helpful. Throughly explaining the insurance policy and answering questions. Very easy to talk to."

"I have had insurance with the office for awhile now and starting from day 1, Maria has always taken the absolute best care of me! Anytime I have a question or concern, she is so quick to go over any information I need and give me scenarios and choices to help make sure me and my family are protected. She goes above and beyond to make sure me and all of her clients are cared for. With the office I don’t feel like a number, but part of the extended family. Maria deserves more than 5 stars!"

"ANA OROZCO. Me atendio muy bien y me explico todo bien gracias ANA"

"TANKS MARIA. EXELENT SERVIS."

"If you're looking for a professional agency office, look no further! I had a great pleasure to speak with Veronica and she was amazing. She listened to my needs and heard me out and provided excellent service by getting back to me quickly and providing me the assistance I needed. I felt genuinely cared for, and understood which proved to me the strong company value she has with State Farm. Thank you for being there for me like a good neighbour! 😊"

"I will NEVER go to another insurance company again! This is the best office by far State Farm has to offer in this area. Maria always goes above and beyond for me and my whole family. Every time something unfortunate happens she is always so pleasant to speak with and always gets the job done. Thank you guys for being one less thing for me to worry about, you will always have me as a customer"

"If I could give Veronica 10 stars for outstanding service, I would! In my dealings with her through the years, she has always been a thorough and efficient professional. I have new respect for her, though, after my dealings with her during the past week! We needed fire insurance for a property in Calistoga we were purchasing, and our financing was contingent upon securing the required insurance. Our real estate agent gave us the name of a local broker she uses, but after 10 days of trying, he was unable to secure anything. At 4:50pm on Thursday afternoon, I reached out to Veronica to see if there was anything she could possibly do to help us. I explained the urgency of our situation, and she immediately called the central office to see if a policy could be written for the property. With 5 minutes she called back and confirmed that it was possible. As it was the end of the day, she said she’d have to wait until Friday am to give me the quotes. First thing Friday morning, there was an email from Veronica, outlining the complete coverage, with several options for various deductibles and policy configurations. To say she pulled a rabbit out of her hat is the perfect description of the service she provided! In addition she’s also provided the same outstanding service while updating our car insurance with recent acquisitions. Thank you Veronica, for ALL your help, and being a consummate professional with a level sense of humor."

"They answer calls personally and are quick to respond."

"Stopped by to inquire about life insurance & was really pleased with the service I received,very friendly staff.I’m Lookin forward to doing more business with them in the future."

"I haven't gotten my license yet, actually in the process but they were able to find a great policy and reasonable rate a month even though i haven't got my license yet. And being a first time insured driver feels great and with the coverage i was able to get im sure i will be with state farm for a long time. Not to mention that my agent was very nice, processional, and she made me feel comfortable and assured me i was in good hands."

"Very professional yet friendly customer service. Veronica was very knowledgeable and helpful! Would recommend to anyone who’s looking for auto or home insurance."

"We had been with our former State Farm Insurance broker since 2008 who retired, then whose practice was taken over in 2018 by the effective and empathetic, Ana Orozco. Like others stated, we find that Ana Orozco has treated us as valued clients in all our interactions. As a case in point, during the 2020 fire summer season, Ana unexpectedly contacted our household to advise us of the changing red zone / evacuation lines in nearby zip codes which was hugely surprising, but which we found to ultimately be, caring and pro-active. Moreover, in 2021 when State Farm’s corporation rolled out policy & pricing changes, she did a Zoom conference call with us, to walk through the changes & to review ways to alter our policy for savings. Her staff members form her great support team. Veronica, Maria, & Jackie have professionally assisted us in various capacities. Each have proven helpful in a clinch, whether forwarding key policy change requests, taking over the phone payments, booking appointments, or communicating essentials. For example, in Spring 2021, I contacted the front office to advise them of our pending car purchase (within 24hours). All details were passed along to Ana & on the next day of purchase, our new State Farm auto insurance policy was queued up, ready to go. This particular brokerage firm & staff are overall quite responsive, and continue to represent a positive client experience. C.U."